Frequently Asked Questions
Everything you need to know about bringing Clever Poppy into your home.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout if you need your items sooner.
What is your return policy for home decor?
We offer a 30-day return window for all unused items in their original packaging. Please note that return shipping costs are the responsibility of the customer unless the item arrived damaged.
Are your products ethically sourced?
Yes, we partner exclusively with manufacturers who adhere to fair labor practices and utilize sustainable materials whenever possible to ensure your home feels as good as it looks.
Do you offer international shipping?
Currently, we ship to the United States, Canada, and the UK. Shipping rates and delivery times vary by location and will be calculated at checkout.
What should I do if my item arrives damaged?
We take great care in packaging, but accidents happen. If your order arrives damaged, please email us a photo of the item and the packaging within 48 hours of delivery for a full replacement.
Can I cancel or change my order after it has been placed?
Because we process orders quickly, we can only accept cancellations or changes within 1 hour of purchase. Please contact our support team immediately for assistance.